Known Limitations: 

Below is a list of current limitations we are addressing for the upcoming release:
-Textures are only supported if the names are in latin alphabet. 
-Autocad FBX is currently not supported - please try converting your models using the following convertor: 
-Revit FBX does not export textures, and these are not shown in ARki
-World Anchor is still in Beta, there are currently limitations loading and saving models between LiDAR and non-LiDAR devices. 

What type of 3d models are supported?

ARki supports .FBX file format, for models in the range of 40mb-100mb in size and 600k-2million polygons (depending on the device used, iphone/ipad). Please Refer to our tutorial page on file import guidelines. 
Please Contact Us below if you are getting errors after importing models below these limits. 

Why can't I open ARki on my iOS device?

ARki is currently compatible with the following devices,  
​iPhone 6s and 6s Plus, iPhone 7 and 7 Plus, iPhone SE, iPhone 8 and 8 Plus, iPhone X + newer
​iPad Pro (9.7, 10.5 or 12.9) – both first-gen and 2nd-gen, iPad (2017) or Newer

For Android and older iOS devices, please contact us for custom app distribution. 

How do I cancel my ARki Pro Subscription?

If you wish to unsubscribe from the ARki Pro Subscription at any point you can do so by visiting the subscription settings on your device: 
https://support.apple.com/en-gb/HT202039#subscriptions